AI-Powered Outbound Communications
Built for Dealerships
Mia turns your customer data into a fully automated, multi-channel outreach program, calling and texting customers at scale with full TCPA compliance and real-time response tracking.
An End-to-End Platform for
Automated Dealership Outreach
Work Lists and Leads
Like Your Best Rep
Set your audiences and goals and let Mia handle the rest automatically.
Upload a list of contacts or pick an audience straight from your CRM to get started.
Pick from templates like service reminders, recall alerts, and declined service, or set Mia to automatically follow up on new and aging leads.
Calls and texts go out automatically, in full TCPA compliance, respecting quiet hours and local time zones.
Replies, questions, and follow-up are handled by voice or text, no BDC rep required.
Scheduled appointments land directly in your scheduler, and your team can track the full outcome in the live dashboard.
Real Results from Real Dealerships
Earnhardt CDJR
Josh Utley, Service Manager
Southeast Toyota Dealer
1 month of outbound
Southeast CDJR Dealer
1 month of outbound
Toyota of Nashua
1 month of outbound
Automatically Pull Customers Through Your Funnel
Whether you're running a service reminder, reactivating dormant leads, or notifying recalls, Mia handles outreach end to end at scale.
20% of customers re-enter the sales cycle after an outreach from Mia.
Speed to Lead Matters.
Mia Gets There First.
Nearly 80% of consumers buy from the first company to respond. When a new lead hits your CRM, Mia reaches out automatically, catching the customer when they are most interested and moving them along the path to purchase.
Protecting Your Customers and Your Dealership’s Reputation
Mia complies with TCPA and state-level guidelines automatically, enforcing quiet hours, respecting local timezone rules, and staying current with federal and state requirements on every message.
When the Call Goes to Voicemail, Mia Sends a Text
When an outbound call hits voicemail or goes unanswered, Mia follows up automatically with a text message referencing the call. That way, the customer can pick up the conversation on their own time and the opportunity stays alive.
See Exactly What Your Outreach is Driving
Track connected calls, voicemails, SMS replies, and no-answers across every touchpoint. Monitor metrics like response rate, conversion rate, and appointments booked.
Build, activate, pause, and duplicate campaigns from a single dashboard, and manage the rules behind Mia's automated replies in the same place. Set rate limits, cadences, expiration dates, and when Mia replies on her own.
Every response opens a conversation in your live inbox. Review transcripts, monitor sentiment, and respond directly to customers from the dashboard, all in one place.
Join the top dealers making
hundreds of thousands of dollars
every month by using Mia for outbound
Mia proved otherwise. 60 appointments booked in one campaign alone.
It's like an additional day of business, and it started with a $54 recall.”
Built to Work With the Tools You Trust
Mia connects to CDK, Tekion, VinSolutions, Reynolds & Reynolds, Dealertrack, and more, sourcing leads directly, syncing records, and writing outcomes back to your CRM automatically. Upload a CSV from any list source or pipe leads directly from your CRM. Either way, your customer records stay current without manual entry.
How Dealerships Use Mia at the Front Desk
From single rooftops to multi-store groups, dealerships use Mia to recover missed calls, capture after-hours leads, and book appointments without expanding the BDC. See the results in their own words.
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What Dealers Ask About Using AI for Outbound
Mia runs outbound voice and SMS campaigns across major dealership use cases, including service reminders, recall outreach, declined-service follow-up, seasonal promotions, and more. Each campaign is TCPA-compliant and built around dealer contact list, channel preference, and cadence.
Mia can contact customers via AI voice calls, AI-generated SMS, or a combination of both within the same platform and the same campaign. Every touchpoint is tracked, every response is captured, and every conversation routes to the dashboard the moment it starts, regardless of channel.
Mia enforces TCPA quiet hours, disclosures, and stop rules on every outbound dispatch automatically. Compliance is built into the platform at the dispatch level, not managed by a spreadsheet or manual review process.
Whether a returned call, a text reply, or a voicemail callback, Mia answers and manages the conversation fully and with awareness of previous messages, booking appointments, answering questions, and routing to live agents as needed.
For outbound campaigns, dealers upload a list from any external source. Mia writes outcomes back to your CRM automatically as contacts are reached, so your records stay current throughout the campaign.
If a contact doesn't answer, Mia can leave a voicemail and automatically queue the next touch based on the sequence rules you've configured. Each attempt is logged so you can see exactly where each contact sits in the sequence and what the next scheduled action is.
A traditional BDC running outbound manually is constrained by staffing hours and call capacity. Mia runs outbound around the clock at a consistent pace, with no capacity ceiling and no variance in timing or messaging. Dealerships using AI-powered outbound see ~20% of previously cold leads re-enter the sales cycle, with full campaign performance visibility in the same dashboard.
Mia's outbound dashboard tracks answered calls, voicemails left, SMS replies, no-answers, response rates, conversion rates, and appointments booked. Metrics are broken down by campaign, by contact, and over time.