AI-Powered
Outbound Communications
Built for Dealerships
Mia turns your customer data into a fully automated, multi-channel outreach program, calling and texting customers at scale with full TCPA compliance and real-time response tracking.
An End-to-End Platform for Automated Dealership Outreach
Get Customers Back into Your Funnel
Whether you're running a service reminder, reactivating dormant leads, or notifying recalls, Mia handles outreach end to end at scale. 20% of customers re-enter the sales cycle after an outreach from Mia.
Speed to Lead Matters.
Mia Gets There First.
Nearly 80% of consumers buy from the first dealership to respond. When a new lead hits your CRM or DMS, Mia reaches out automatically, so the first contact happens when the customer is most interested.
Protecting Your Customers and Your Dealership’s Reputation
Mia complies with TCPA and state-level guidelines automatically, enforcing quiet hours, respecting local timezone rules, and staying current with federal and state requirements on every message.
Built to Work With Your Dealership Stack
Mia connects to CDK, Tekion, VinSolutions, Reynolds & Reynolds, Dealertrack, and more — sourcing leads directly, syncing records, and writing outcomes back to your CRM automatically. Upload a CSV from any list source or pipe leads directly from your DMS. Either way, your records stay current without manual entry.
Mia is my employee of the month this month, next month, and probably every month after that!
Josh Utley
How Dealerships Use Mia at the Front Desk
From single rooftops to multi-store groups, dealerships use Mia to recover missed calls, capture after-hours leads, and book appointments without expanding the BDC. See the results in their own words.
See Exactly What Your Outreach is Driving
Analytics
Track answered calls, voicemails, SMS replies, and no-answers across every touchpoint, and metrics like conversion rate and appointments booked.
Build, activate, pause, and duplicate campaigns from a single dashboard. Set rate limits, cadences, and expiration dates.
Every response opens a conversation in your live inbox. Review transcripts, monitor sentiment, and respond directly to customers from the dashboard.
News & Insights on
AI for Dealerships
How AI Fits into the Modern Dealership BDC
AI helps dealership BDCs answer more calls, respond to leads faster, and book service appointments automatically. See how it works in real operations.
Mia Labs, Inc. Approved as Turnkey GM Dealer Digital Solution in New AI Category for GM Dealer Co-Op Program
General Motors’ new category opens the door for GM dealerships to select Mia as their inbound and outbound AI agent at a significantly reduced cost.
How AI Increased Service Booking Rates from 60% to 88% | NADA 2026
Earnhardt CDJR Service Manager Joshua Utley shares how implementing AI increased service booking rates from 60% to 88%, drove record revenue, and improved Stellantis customer experience scores.