Mia Labs, Inc. Approved as Turnkey GM Dealer Digital Solution in New AI Category for GM Dealer Co-Op Program
General Motors’ new category opens the door for GM dealerships to select Mia as their inbound and outbound AI agent at a significantly reduced cost. Mia is the first approved vendor in General Motors' newly created AI & Conversational Intel category under GM’s Dealer Digital Solution (DDS).
This OEM stamp of approval comes during a year of significant growth for the leading AI-native startup. Across its dealer network, Mia has powered over 4 million customer conversations, booked more than 420,000 sales and service appointments, and enabled over $275 million in revenue from AI-booked appointments.
"Being named the first approved vendor in GM's new AI Communication & Intel category is a significant moment for Mia and the dealers we serve," said Brian Hoang, CEO and co-founder. "We have earned the trust of America's #1 automaker, in a category they created specifically to bring cutting-edge AI experiences to their dealer network. It's a signal that building AI-native solutions for the way dealerships work is the right approach.”
AI-powered communication is quickly becoming core to modern dealership operations, and GM’s creation of this category is a commitment to making sure their dealers have the tools to stay ahead.
Mia provides 24/7/365 coverage for GM dealerships by integrating directly into their systems to manage inbound and outbound voice and text across reception, service, and sales departments. This multilingual platform captures more revenue and ensures every lead is addressed. The impact is already evident for GM dealers using the solution, who have booked over 45,000 appointments and generated $26 million in total revenue; including $2 million specifically from after-hours assistance.
GM dealers can enroll with Mia and learn more at www.mia.inc/gm.
About Mia Labs, Inc.
Mia Labs, Inc. is modernizing automotive retail with AI agents built for dealership operations. Founded in 2023, Mia is built by dealer operators with 300 years of combined experience and has earned the trust of over half of the Top 10 dealer groups in the U.S. On average, Mia’s highest-performing dealers add $800K in annual revenue just from calls that used to fall through the cracks.
Mia integrates directly with dealership systems, streamlines dealer technology stacks, and is customizable across sales, service, and reception for both inbound and outbound phone and text communications. Designed for natural, human-like conversations, Mia supports multiple languages and delivers industry-leading performance to help dealerships operate more efficiently, increase revenue, and serve their customers better.
For more information about Mia or to schedule a demo, visit www.mia.inc.
Media Contact:
Emily Green, VP of Marketing, PR@mia.inc
OEM & Partnerships Contact:
Reuben Fine, VP of OEM & Partnerships, Reuben.Fine@mia.inc