Automotive SMS: Automation that Recovers Missed Opportunities
Mia's automotive SMS automation sends a follow-up text automatically if a call doesn't finish. Whether it's a dropped call, an unanswered transfer, or an incomplete booking, the opportunity doesn't end when the call does.
Automatic Recovery for Every Incomplete Call
When the Call Goes Cold,
Mia Sends the Text
Calls get disconnected. Transfers go unanswered. Conversations end before the customer gets
what they called for.
When a call to your dealership doesn't reach a resolution, SMS Rescue automatically sends a follow-up text, giving the customer something they can respond to on their own time.
SMS Picks Up Right Where the Call Left Off
SMS Rescue isn't a generic "sorry we missed you" message. Mia carries the context of the call into the follow-up: what the customer needed, what was already said, where the conversation stopped. So, Mia’s text reads like a continuation, not a cold restart.
National and Local Compliance Your Team Doesn’t Have to Think About
Mia complies with TCPA and state-level guidelines automatically, checking opt-in status, managing opt outs, enforcing quiet hours, respecting local timezone rules, and staying current with federal and state requirements on every message.
Built to Plug into Your Dealership Stack
Mia integrates with the systems your dealership already runs — CDK, Tekion, VinSolutions, Reynolds & Reynolds, Dealertrack, vAuto, xTime, and more — to sync lead data, track campaign outcomes, and notify the right staff the moment a conversation starts.
Mia is my employee of the month this month, next month, and probably every month after that!
Josh Utley
How Dealerships Use Mia at the Front Desk
From single rooftops to multi-store groups, dealerships use Mia to recover missed calls, capture after-hours leads, and book appointments without expanding the BDC. See the results in their own words.
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