MIA FOR RECEPTION

Dealership Reception, Reimagined: AI That Sets the New Standard

Say goodbye to missed calls, hold times, and phone trees. Mia handles 100% of incoming calls instantly, routes them perfectly, and speaks multiple languages—delivering a seamless customer experience that turns first impressions into lasting relationships.

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OUR RECEPTION SOLUTIONS

The End-To-End Solution for Automating Reception Operations

AUTOMATED CALL HANDLING

Never Miss Another Call, Day or Night

With Mia handling all incoming calls, your dealership eliminates missed opportunities and lost revenue. Your 24/7 AI receptionist handles call volume spikes effortlessly, ensures after-hours inquiries are captured, and provides instant responses—turning what would be missed connections into valuable customer conversations and potential sales.

CONVERSATIONAL INTELLIGENCE

Replace Phone Trees with Natural Conversation

Mia's conversational AI delivers a frustration-free experience by eliminating complicated phone trees and endless wait times. Callers speak naturally and are instantly routed to the right department or have their questions answered on the spot.

SUPERIOR CUSTOMER EXPERIENCE

First Impressions That Win Customers for Life

Mia creates consistently positive first interactions with your dealership by eliminating hold times, speaking multiple languages fluently, and providing accurate information instantly. This exceptional reception experience sets your dealership apart, increases customer satisfaction scores, and builds the foundation for long-term loyalty and repeat business.

INTEGRATIONS

Mia works with your systems

Mia can integrate into any automotive system to check inventory, set appointments, and notify your staff about new leads.

Mia is my employee of the month this month, next month, and probably every month after that!

Testimonial Headshot

Josh Utley

Service Manager at Earnhardt Chrysler Jeep Dodge Ram, Gilbert, AZ
LANGUAGES

Mia speaks multiple languages

Mia naturally detects customer language, no "press 2" necessary.

Man and woman talking on the phone with automated assistant Mia responding in Spanish and English.
Dashboard

All Your Performance Metrics, Right at Your Fingertips

Call Performance Analytics

Track every customer interaction with detailed metrics on call volume, appointment conversion rates, and missed opportunity recapture. Easily identify peak calling periods and monitor Mia's performance across departments to optimize your operations.

Campaign Management

Create and monitor automated outbound campaigns with customizable flows for sales follow-up, service reminders, and special promotions. Measure response rates and conversion metrics to continuously refine your customer engagement strategy.

Conversation Intelligence

Review call transcripts, monitor customer sentiment, and gain actionable insights from every interaction. Identify training opportunities for staff and let Mia handle routine inquiries while your team focuses on high-value conversations.

Dealer Voices

Discover How Mia is Transforming Dealership Sales & Operations

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Resources

News & Insights on AI for Dealerships

Mia Labs Secures Generative AI Innovations with Microsoft Defender for Cloud

We’re thrilled to announce that Mia Labs has been featured by Microsoft for our groundbreaking work in the automotive industry! This collaboration highlights how we leverage Microsoft Defender for Cloud to enhance security, scalability, and innovation in our conversational AI products for dealerships and service centers.

What is Generative AI?

In today's rapidly evolving digital landscape, automotive dealerships and service centers are constantly seeking innovative ways to stay ahead. One of the most groundbreaking developments in recent years is Generative Artificial Intelligence (generative AI). But what exactly is generative AI, and how can it revolutionize the way that businesses operate? Let's dive in.

Can Your Dealership Never Miss a Call Again?

In today's competitive auto market, car dealerships always seek an edge to drive sales and maximize customer engagement. The bad news is that dealerships miss 15-30% of phone calls, on average. That can easily add up to 5-6 figures in missed opportunities per month. The good news is that with the rise of advanced technologies, especially generative artificial intelligence (AI), dealerships can optimize their phone calls to capture more leads and convert them into appointments. Let’s dive into how generative AI can rescue phone calls for car dealerships.

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Transform your dealership sales & operations with AI

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