Optimize Your Service Operations with Conversational AI
Mia is your 24/7 AI super employee, ready to book appointments and answer customer questions - just like your best service advisor.
An End-to-End Solution to Automate Your Service Operations
Maximize Service Bay Utilization
With a 30% appointment booking rate, Mia turns service inquiries into scheduled appointments without hold times. This keeps your service bays filled and technicians productive, even capturing after-hours opportunities when advisors are unavailable.
Turn Service Inquiries into Revenue
Dealerships using Mia generate an average of $50K monthly revenue from AI-booked appointments. By expertly handling common service questions and scheduling maintenance with the correct op-codes, Mia ensures no service opportunity is missed.
Streamline Communication Across the Service Journey
Mia maintains consistent communication throughout the service process—from scheduling to follow-ups. This automated workflow reduces advisor workload while improving customer satisfaction and retention.
Mia works with your systems
Mia can integrate into any automotive system to check inventory, set appointments, and notify your staff about new leads.
Mia is my employee of the month this month, next month, and probably every month after that!
Josh Utley
Mia speaks multiple languages
Mia naturally detects customer language, no "press 2" necessary.
All Your Performance Metrics, Right at Your Fingertips
Track every customer interaction with detailed metrics on call volume, appointment conversion rates, and missed opportunity recapture. Easily identify peak calling periods and monitor Mia's performance across departments to optimize your operations.
Create and monitor automated outbound campaigns with customizable flows for sales follow-up, service reminders, and special promotions. Measure response rates and conversion metrics to continuously refine your customer engagement strategy.
Review call transcripts, monitor customer sentiment, and gain actionable insights from every interaction. Identify training opportunities for staff and let Mia handle routine inquiries while your team focuses on high-value conversations.
Discover How Mia is Transforming Dealership Sales & Operations
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News & Insights on AI for Dealerships
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Conversational AI Myth-Busting: What’s Fact and What’s Fiction for Dealerships
Cut through the noise around AI in automotive retail. This post breaks down the real differences between outdated “AI” and today’s conversational AI built for dealerships.
Recover Missed Calls with Inbound SMS from Mia
Missed calls cost your dealership business. With Mia’s new inbound SMS feature, you can automatically text back dropped or after-hours callers, capture more appointments, and deliver 24/7 customer service.
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How Conversational AI is Transforming the Car Dealership
Discover how conversational AI like Mia helps dealerships win by booking more appointments, improving CSI, and never missing another customer opportunity.