Optimize Your Service Operations with Conversational AI
Mia is your 24/7 AI super employee, ready to book appointments and answer customer questions - just like your best service advisor.
An End-to-End Solution to Automate Your Service Operations
Maximize Service Bay Utilization
With a 30% appointment booking rate, Mia turns service inquiries into scheduled appointments without hold times. This keeps your service bays filled and technicians productive, even capturing after-hours opportunities when advisors are unavailable.
Turn Service Inquiries into Revenue
Dealerships using Mia generate an average of $50K monthly revenue from AI-booked appointments. By expertly handling common service questions and scheduling maintenance with the correct op-codes, Mia ensures no service opportunity is missed.
Streamline Communication Across the Service Journey
Mia maintains consistent communication throughout the service process—from scheduling to follow-ups. This automated workflow reduces advisor workload while improving customer satisfaction and retention.
Mia works with your systems
Mia can integrate into any automotive system to check inventory, set appointments, and notify your staff about new leads.
Mia is my employee of the month this month, next month, and probably every month after that!
Josh Utley
Mia speaks multiple languages
Mia naturally detects customer language, no "press 2" necessary.
All Your Performance Metrics, Right at Your Fingertips
Track every customer interaction with detailed metrics on call volume, appointment conversion rates, and missed opportunity recapture. Easily identify peak calling periods and monitor Mia's performance across departments to optimize your operations.
Create and monitor automated outbound campaigns with customizable flows for sales follow-up, service reminders, and special promotions. Measure response rates and conversion metrics to continuously refine your customer engagement strategy.
Review call transcripts, monitor customer sentiment, and gain actionable insights from every interaction. Identify training opportunities for staff and let Mia handle routine inquiries while your team focuses on high-value conversations.
Discover How Mia is Transforming Dealership Sales & Operations
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News & Insights on AI for Dealerships
Mia Labs Secures Generative AI Innovations with Microsoft Defender for Cloud
We’re thrilled to announce that Mia Labs has been featured by Microsoft for our groundbreaking work in the automotive industry! This collaboration highlights how we leverage Microsoft Defender for Cloud to enhance security, scalability, and innovation in our conversational AI products for dealerships and service centers.
What is Generative AI?
In today's rapidly evolving digital landscape, automotive dealerships and service centers are constantly seeking innovative ways to stay ahead. One of the most groundbreaking developments in recent years is Generative Artificial Intelligence (generative AI). But what exactly is generative AI, and how can it revolutionize the way that businesses operate? Let's dive in.
Can Your Dealership Never Miss a Call Again?
In today's competitive auto market, car dealerships always seek an edge to drive sales and maximize customer engagement. The bad news is that dealerships miss 15-30% of phone calls, on average. That can easily add up to 5-6 figures in missed opportunities per month. The good news is that with the rise of advanced technologies, especially generative artificial intelligence (AI), dealerships can optimize their phone calls to capture more leads and convert them into appointments. Let’s dive into how generative AI can rescue phone calls for car dealerships.