Mia for Services

Optimize Your Service Operations with Conversational AI

Mia is your 24/7 AI super employee, ready to book appointments and answer customer questions - just like your best service advisor.

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OUR SERVICE SOLUTIONS

An End-to-End Solution to Automate Your Service Operations

AUTOMATED APPOINTMENTS

Maximize Service Bay Utilization

With a 30% appointment booking rate, Mia turns service inquiries into scheduled appointments without hold times. This keeps your service bays filled and technicians productive, even capturing after-hours opportunities when advisors are unavailable.

Smiling mechanic in navy coveralls holding a wrench, next to graphical text showing appointment booking rate and service bay utilization.

REVENUE GENERATION

Turn Service Inquiries into Revenue

Dealerships using Mia generate an average of $50K monthly revenue from AI-booked appointments. By expertly handling common service questions and scheduling maintenance with the correct op-codes, Mia ensures no service opportunity is missed.

Flowchart showing a phone icon and text 'Service Inquiry' leading to 'mia' and then to a graph icon with text 'New Revenue'.

OPTIMIZED COMMUNICATIONS

Streamline Communication Across the Service Journey

Mia maintains consistent communication throughout the service process—from scheduling to follow-ups. This automated workflow reduces advisor workload while improving customer satisfaction and retention.

Smiling woman in a checkered shirt talking on a smartphone with a graphic showing 'mia' and customer satisfaction indicator.

INTEGRATIONS

Mia works with your systems

Mia can integrate into any automotive system to check inventory, set appointments, and notify your staff about new leads.

Mia is my employee of the month this month, next month, and probably every month after that!

Josh Utley

Service Manager at Earnhardt Chrysler Jeep Dodge Ram, Gilbert, AZ

LANGUAGES

Mia speaks multiple languages

Mia naturally detects customer language, no "press 2" necessary.

Man and woman talking on the phone with automated assistant Mia responding in Spanish and English.

Dashboard

All Your Performance Metrics, Right at Your Fingertips

Call Performance Analytics

Track every customer interaction with detailed metrics on call volume, appointment conversion rates, and missed opportunity recapture. Easily identify peak calling periods and monitor Mia's performance across departments to optimize your operations.

Campaign Management

Create and monitor automated outbound campaigns with customizable flows for sales follow-up, service reminders, and special promotions. Measure response rates and conversion metrics to continuously refine your customer engagement strategy.

Conversation Intelligence

Review call transcripts, monitor customer sentiment, and gain actionable insights from every interaction. Identify training opportunities for staff and let Mia handle routine inquiries while your team focuses on high-value conversations.

Dealer Voices